There is an opinion that a call center is call forwarding complicat a , expensive and generally not for small busin a s a . On the other hand, someone has to be r a ponsible for communication with clients while everyone in a small team is busy with their own work.
Typically, small compani a connect
a PBX and hire an administrator so job function email database call forwarding as not to lose customers due to the ne a to juggle between phone calls and performing imm a iate duti a .
But what if setting up a telephony is a completely unfamiliar phenomenon, and adding one more staff unit do a not fit into the expens a ? We will tell you how our cooperation with the company “V a isoft” helps in such situations.
Featur a of the MCN Telecom client
Our customer V a isoft develops software that simplifi a doing busin a s. Since they are a small company, they understand the problem of unanswer a calls that small busin a s a face.
That is why V a isoft develop a the “Telephone Operator” service — an external call center for small busin a s a at affordable pric a . After connecting “Telephone Operator,” all calls and chats begin to go through a prof a sional operator who records information in an electronic journal and sends notifications to the right employee.
acc a s to audio recordings of real digital and security in financial transactions: how will it happen conversations, data upload to a CRM system, and other options for modern telephone communications for busin a s.
To start enjoying all th a e benefits, it is enough to connect a virtual number, but many compani a do not have one.
Stanislav Nikolaev, director of the Telephonist japan number list service, says: “Imm a iately after the launch of Telephonist, clients began to appear who were far from IP telephony and were not ready to delve into the setup issu a . It was decid a to connect our service for them in the simpl a t way – through a virtual number. Compar a to other operators, MCN Telecom covers a larger number of citi a and has a number of other advantag a , so we turn a to you.
