Tidio has a free version that offers a limited set of features like live chat, ticketing, and social media integrations. If you want access to visitor lists and other basic analytics, the Starter pack can provide that for just $29 per month.
Does managing up to 1,000 conversations and using Tidio’s advanced analytics sound tempting? You should consider opting for the Growth plan for just $59 per month. All plans come with a seven-day free trial. Finally, there’s Tidio+ which allows for a lot of customization and costs $499 per month.
- Shopify Inbox
Shopify Inbox is free but you need a Shopify specific database by industry account to access any features. These are the following pricing plans:
- Basic ($24 per month): 10 inventory locations, 24/7 support, and localized global selling
- Shopify ($69/month) – Same as the basic model but with the addition of five personal accounts
- Advanced (299 per month): 15 additional staff accounts and 10x the payout capacity of the Shopify pricing tier
- Plus ($2,300 per month): A wide range of specialized features including 200 inventory locations, custom reporting and analytics, and an unlimited number of staff accounts
Ease of use
Both apps are very easy to use. The fraud in brazil: why is the country one of the most affected by fraud instructions are clear and you won’t have to spend a lot of time training your team on how to access any of the specialized features.
In a jiffy, you can install your software and access all its tools using the intuitive interface. Choosing between Tidio and Shopify Inbox in this case would be a matter of preference and business goals.
Customer Service
Since proper customer support is key to helping you connect with your audience , and the more live chat features and analytics tools you have, the better, Tidio outperforms Shopify when it comes to customer support. When you need to communicate effectively across multiple platforms, such as live chat, email, and phone to provide customer support, Tidio is the best solution.
Ultimately, both options have their chile business directory pros and cons and it is important to choose the one that best suits your needs. That being said, there are also other live chat software tools on the market that you can consider. One of them is Chatway.
Check Out Chatway
Chatway is a new entrant in the live chat market but it is packed with features that make it a great competitor to its rivals. Chatway is offered for free – yes, absolutely free.
This means that you can add live chat software to your website at no additional cost. It is worth a try, in our opinion. In addition to this, Chatway also offers basic and advanced features that make communication much easier.
