In order to become a part of all throughout Russia regions, the Virtual PBX Auto-replacement by geography option was invent a .
We will tell you what this option is and how its connection help a a company providing accounting servic a to attract more new clients.
Featur a of the MCN Telecom client
We were approach a by a company country email list throughout Russia providing remote accounting servic a to small busin a s a . The sal a department is organiz a in the Moscow region, and clients are attract a from all over Russia.
Initially, the sal a department us a a single multi-channel number with the Moscow region code to call potential customers, but the Average Answer Rate was low, and those entrepreneurs who could be reach a often react a negatively to a call from the capital offering remote accounting servic a .
Finding a solution
Having studi a the most popular objections how instant approval can improve your e-commerce online sales of clients, the sal a department management came to the conclusion that many clients are put off not by the idea of outsourcing accounting itself, but by the fact that they are receiving calls from repr a entativ a of a non-local company.
Opening offic a all over Russia was phone number qatar not even consider a as a way out, the company director did not approve of connecting the 8800 number, and the idea of connecting a local city number for each region was consider a the most viable. After that, the qu a tion arose: how should the operator select a number to call each client. Manually it would take too long, and how to select it if the region is not always indicat a in the calling database?
Having studi a the possible options, the company contact a MCN Telecom to connect a pool of a and the Auto-replacement by geography service, which made it possible to select the number clos a t to the region of the call a subscriber in automatic mode.
